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Parenting Performance Assurance - Elizabeth Unexplained
Lots of data but no answers
Parenting Performance Assurance
It turns out that being out on maternity leave is much like being at work, only with longer and much less predictable hours. The only thing missing is the commute.

Basically both my "real" job and caring for a small infant involve a whole lot of trouble shooting. In both cases I am alerted to the fact that there is a problem by the person I am trying to help giving a vague and not terribly helpful distress signal. I'm sure that twe, harrock, and treptoplax will all agree that 'it's running slow' is about as useful as 'whAAAAAAAAAAAAAAh' when it comes to conveying the true nature of the problem. In both cases the most useful approach is to go down the list ruling stuff out until you find the cause of the issue. In both cases it is sometimes something that I can't really fix, i.e. intestinal gas or vendor software written by retarded baboons. I suppose I shouldn't compare the behaviour of people at the company I work for with that of a small infant, but luckily for me it's likely that the only people at my company who read my blog are those in my group who can surely relate to the analogy.
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harrock From: harrock Date: July 16th, 2008 04:20 am (UTC) (Link)
Oh yes. Relate we can.

Today someone asked me why I needed more information about how their app worked. I had to restrain myself from answering: "What, you want the magic 8-ball instead?"

At least with Margaret, you can be confident that she's giving you all the information she can. :)
firstfrost From: firstfrost Date: July 16th, 2008 01:48 pm (UTC) (Link)
"Some of our students told their program coordinator that they're having trouble with their accounts. Can you fix that?"
"Okay, what are they trying to do, and what errors are they getting?"
"I don't know."

It took me half the day to try to excise the extra people playing telephone out of the loop. :)
treptoplax From: treptoplax Date: July 17th, 2008 01:25 am (UTC) (Link)
That one was interesting in a field-survey-of-confusion sort of way.

Why do you need to know about our application? It's the server that's slow!

Hey, what do you know, we checked it and it turns our your server is still flipping bits exactly 1,800 million times per second, same as always. Can we look at what the application is doing now?
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